We use cookies to provide you with the best experience and functionality on our website. By continuing to use the site, you are agreeing to our use of cookies.   

Support / FAQ


Setting up ActiveBarcode

General topics

Change log
The change log of ActiveBarcode
General questions about ActiveBarcode.
All about the ActiveBarcode Generator.
Questions about the ActiveX Control, which do not concern other applications like Word.
Command line
Questions about the 'barcodeimage' tool at the command line or console
Questions about the installation of ActiveBarcode.
Questions about the Online-Shop.
Questions about liceses. What is allowed and what is forbidden?
Trial Version
FAQ about the trial version.
Barcode types
Questions about the different barcode types.

Sofware (Office, development environments)

Questions about the usage of ActiveBarcode with Word.
Questions about the usage of ActiveBarcode with Excel.
Questions about the usage of ActiveBarcode with Access.
Visual Studio & Visual Basic
Questions about the usage of ActiveBarcode with Visual Studio & Visual Basic.
Questions about the usage of ActiveBarcode with Borland Delphi.
Questions about IIS, Apache, ASP, PHP.
Other Software
Questions about other software, e.g. Crystal Report.

Notes for older versions of ActiveBarcode

Support via e-mail:

We can also help by e-mail Please be sure, you have already read our support pages (FAQ) before you contact us by e-mail. This is the only way we can help fast and efficient.

Technical questions preferred by e-mail

We offer support with the product Activebarcode preferably by e-mail.

The product and it's possibilities of usage are so varied that we impossibly can offer a competent telephone support. Each problem and each inquiry is absolutely different. Hence, you receive competent support directly from the developers only by e-mail.

Think about this:
  • ActiveBarcode can be placed in many environments (e.g., Access, Excel, Word, C ++, Visual BASIC, Delphi, Internet etc.). Besides, these environments are used in different product versions which themselves partially also are different (e.g., Access). A question to a developing environment is of completely different kind than one question to an office product.
  • You can use ActiveBarcode in the many different ways (e.g., by macro, as an object, as graphics etc.).
  • Different hardware environments (e.g., printer) react differently.
  • ActiveBarcode supports many different barcode types.

We must understand your individual problem or your individual question. This needs time - sometimes more, sometimes less - but it does make telephone support impossible, as you expect a quick comprehensive response there.

But, we also like to try to answer your questions by phone. English or German language only, please. Call us on weekdays between noon and 6pm under the following number: +49 1523 7214176
(We are located in the time zone UTC + 1, Germany/Europe).

Search this site with Bing:
| Home | Shop | Download | E-Mail | Datenschutz | Imprint | Version 6.2.0 |
Web DesignszBubble
Web design & developement:

Frank HornActiveBarcode Generator App
Web design
Copyright Frank Horn
Lars SchenkActiveBarcode Object
Web- & server component
Command line
Copyright Lars Schenk

All trademarks and product names mentioned are the property of their respective owners.