FAQ & Support

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General topics

Access
  • Misc
    General questions about ActiveBarcode.
  • Generator
    All about the ActiveBarcode Generator.
  • Control
    Questions about the barcode object and technical question about using the ActiveX Control.
  • Installation
    Questions about the installation of ActiveBarcode.
  • Online-Shop
    Questions about the Online-Shop.
  • Licenses
    Questions about licenses.
  • Barcode types
    Questions about the different barcode types.

Software (Office & development environments)

Access
  • Word
    Questions about the usage of ActiveBarcode with Word.
  • Excel
    Questions about the usage of ActiveBarcode with Excel.
  • Access
    Questions about the usage of ActiveBarcode with Access.
  • Visual Studio & Visual Basic
    Questions about the usage of ActiveBarcode with Visual Studio & Visual Basic.
  • Delphi
    Questions about the usage of ActiveBarcode with Borland Delphi.
  • Other Software
    Questions about the usage of ActiveBarcode with Crystal Report and other software.

Update to Version 6

ActiveBarcode versions prior to version 6 are 32bit and can only be used with the 32bit (x86) version of Office. Starting with Version 6.0.0 ActiveBarcode supports 64bit and 32bit.

Example icon ActiveBarcode versions prior to version 6 have become legacy software and will be no longer supported by us. We highly recommend to update to the latest version.

Support via e-mail:

We can also help by e-mail. Please read our support pages (FAQ) before you contact us by e-mail. Many questions can be solved fast on your own by reading the documentation and the FAQ section.