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| Technical support | If you need support for ActiveBarcode, please click here.
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| Technical questions only by email, please | We do not offer telephone support for ActiveBarcode.
Why? The product and it's possibilities of usage are so varied that we impossibly can offer a competent telephone support. Each problem and each inquiry is absolutely different. Hence, you receive competent support directly from the developers only by Email.
Think about this:- ActiveBarcode can be placed in many environments (e.g., Access, Excel, Word, C ++, Visual BASIC, Delphi, Internet etc.). Besides, these environments are used in different product versions which themselves partially also are different (e.g., Access). A question to a developing environment is of completely different kind than one question to an office product.
- You can use ActiveBarcode in the many different ways (e.g., by macro, as an object, as graphics etc.).
- Different hardware environments (e.g., printer) react differently.
- ActiveBarcode supports many different bar code types.
We must understand your individual problem or your individual question. This needs time - sometimes more, sometimes less - but it does make telephone support impossible, as you expect a quick comprehensive response there.
Please understand we can offer support only by email.
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| Order by fax | You also can send your order by Fax to: +49-4191-9950300
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| Address | You also can send us your order by mail to: Lars Schenk EDV Ruppersdorfer Weg 18 23669 Timmendorfer Strand
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