Contact us :: Barcode software OCX ActiveX

Technical questions only by email, please

We do not offer telephone support for ActiveBarcode.

Why?
The product and it's possibilities of usage are so varied that we impossibly can offer a competent telephone support. Each problem and each inquiry is absolutely different. Hence, you receive competent support directly from the developers only by Email.

Think about this:

ActiveBarcode can be placed in many environments (e.g., Access, Excel, Word, C ++, Visual BASIC, Delphi, Internet etc.). Besides, these environments are used in different product versions which themselves partially also are different (e.g., Access). A question to a developing environment is of completely different kind than one question to an office product.
You can use ActiveBarcode in the many different ways (e.g., by macro, as an object, as graphics etc.).
Different hardware environments (e.g., printer) react differently.
ActiveBarcode supports many different bar code types.

We must understand your individual problem or your individual question. This needs time - sometimes more, sometimes less - but it does make telephone support impossible, as you expect a quick comprehensive response there.

Please understand we can offer support only by email.

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